DELIVERY.
Delivery
PLEASE BE ADVISED THAT ALL ORDERS NEED TO BE PLACED BY NO LATER THAN 5pm ON MONDAY, WITH THE EXCEPTION OF TUESDAY DELIVERIES MUST BE IN BY 12 NOON ON MONDAY FOR THAT WEEKS DELIVERY.
Please check our delivery timetable below for your post code, if you can't find your post code then please contact the office on 9786 4603 & speak with one of our staff members.
There are no deliveries on PUBLIC HOLIDAYS , if an order is placed it will arrive on your next weeks delivery day.
If an order is made online on a MONDAY PUBLIC HOLIDAY for a Tuesday delivery it will be delivered the following Tuesday, so you need to get your order in on the Friday before 5pm prior to the MONDAY PUBLIC HOLIDAY.
Delivery of products will be made by D&D Pet Foods. It is the customer’s responsibility to provide correct delivery details and to have someone available to accept delivery or to provide a suitable drop point .Orders must be placed before 5pm on MONDAYS, with the exception to TUESDAY DELIVERIES must be placed NO LATER than 12 noon on MONDAYS to allow for packing and delivery placement. Any costs associated with repeated delivery attempts will be the responsibility of the customer. Delivery can only be made to the areas specified in the Delivery Timetable below.
Any delivery time is an estimate only. Deliveries commence at 3.00 am daily ,a suitable drop point and if possible a cooler should be allocated for all deliveries after this time. If we have know special instructions products will be left near front door. Late delivery does not constitute a failure of delivery nor entitle any person to compensation or cancellation of the order.
D&D Pet Foods is not responsible for any loss or damage suffered due to a late or failed delivery.
We can also offer you automatic weekly, fortnightly, monthly, ect delivery of your pet food making it totally hassle free. We also offer automatic credit card debit if required. To set up simply call or email.
Delivery costs
. A $3.00 deposit must be made for the cooked food buckets.No bucket deposit will be payable if the customer returns their previous bucket in a clean and usable condition.
All other goods are delivered free to allocated areas where the total order exceeds $40.00.
Minimum delivery $25.00 ($20.00 of product and delivery fee)
Orders over $20.00 but less than $40.00 will be charged $5.00 delivery fee .
Delivery is only made to the areas specified in the Delivery Timetable below. If you are not in these areas please contact to discuss alternate arrangements (we regret that we cannot guarantee that we will be able to deliver to any other areas).$7.50 refund charge will be applicable for orders placed outside our boundary.
NOW DELIVERING EVERY 4 WEEKS TO Koo we rup,Lang Lang,Nyora,Poowong,Korumburra,Leongatha,Inverloch,Cape Patterson,Wonthaggi,Kilcunda,Grantville,Phillip Island and surrounds.
3922, 3945, 3950, 3951, 3980, 3981, 3984, 3987, 3988, 3995, 3996
Delivery dates are: 2019 = 19/6 , 17/7 , 14/8 , 11/9 , 9/10 , 6/11 , 4/12.
